Congratulations to The James New York – NoMad Team Members of the Month

The James New York – NoMad enjoyed homemade fresh fruit smoothies while celebrating our Team Members of the Month!  A BIG shout out and well deserved congratulations to our Winners!!!

January:              MANNY CRUZ

February:           HECTOR RIVERA

March:                MARIE JOSEPH

April:                    DOUGLAS MURILLO


Gardens team took a break to destress from the redesign project with a little craft therapy and enjoy the beautiful weather.  A treat for the best team to handle a renovation!  Now, we can watch them grow.

1st Quarter Values Champion at The Surrey!

Everyone enjoyed some delicious NYC pizza along with some birthday cake to celebrate our 1st Quarter Values Champion and all April birthdays at The Surrey! Congratulations to Junior Rodriguez for winning the award! His dedication to his team and quick response to guests needs helps The Surrey continue to thrive. We are eager to find our next Quarter Values Champion!

1st Quarter Values Champion at Gardens NYC!

We celebrated our 1st Quarter Values Champion along with our April birthdays in one of the spacious penthouse suites the Gardens has to offer. Congratulations to Sal Khalil for winning the honor! Without associates like you going above and beyond for our guests as well as greeting and assisting guests as soon as they walk through our door the Gardens wouldn’t be the warm and friendly place many have come to enjoy! Also, a happy birthday to everyone that celebrates in April!

Gardens NYC New Suites!

It’s official! Gardens’ new suites finally made their debut this month. And with that, we hosted an Open House for our corporate, Hospital, Fit, and Consortia clients to get a feel for the new design. At the event we had food catered by Grace’s Market, Wine, Beer, and Prosecco to sip, florals in each of the four show rooms from our new hotel partner Ode a la ROSE, a live cooking demo by another partner, MiesterDish, and fun giveaways like one night stays, gift certificates for each of our partners including a Fishs Eddy dish set, and more!

The new suites, especially the 180-degree powered recliners, were well received. We’re pleased to announce that there was positive feedback, excitement and a nice time had by all.

Thank you to all those who could make this event possible on property and at corporate!


Gardens NYC St Patrick’s Day Fun!

Gardens NYC was feeling lucky during the week leading up to St. Patrick’s Day. We decorated the our lobby with four leaf clovers, leprechaun hats and caldrons filled with chocolate gold coins to get our guests excited and feeling just as lucky as we are.

To make this an extra fun event, we changed up our social sips where guests could enjoyed beer bread, St. Patty’s Day themed cupcakes, Guinness and a special contest to liven up our guests and lobby space. With that, we’re excited to announce the winners of our #StPatricksDay Week giveaway at Gardens NYC. One lucky family found the leprechaun’s hidden treasure and won a $50 AmEx card to spend during their stay in NYC. It’s the little things that surprise and wow our guests. 🙂

And, with the help of James La Russo posting on @AffiniaHotels Instagram story, our social sips saw a little more action than we would typically see! Thanks, James! Let’s keep them coming! Wine Wednesday, anyone?

Photo Shoot at Gardens NYC!

Gardens NYC’s first photo shoot of the newly redesigned suites was a success this week.  Thank you to all involved for their efforts!  We cannot wait to see and share the final shots, here is a sneak peak…


New Year, New Style!

Our wonderful Room Attendants are now wearing brand new uniforms designed and styled exclusively for the Benjamin hotel! The vibrant teal color sure does brighten our day! Thank you Dania and Nana for participating in our photo shoot.


Before: Black Uniform

After: Teal Uniform

Gardens NYC Pizza Truck Incentive!

The Contact Center enjoyed customized personal pizzas and time off of the phones as a thank you from Gardens NYC for booking over $400K in revenue for the month of November!  What better representation of NYC than pizza from a fire truck, happy they enjoyed!


Gardens NYC hosts wine hour at Corporate!

Thank you to all at the Corporate Office for attending the #GardensGetsRefreshed wine hour on Thursday, February 15th.  The time was spent chatting about the project and for the team to share in the excitement of the new product coming on line so very soon! 

January Shout Outs!

Our January Shout Winner is:

Tulsi Drepaul, Senior Director of Purchasing who successfully negotiated down multiple Gardens NYC renovation vendors to over 50% reductions from list pricing. Tulsi has saved the project close to $100K!. She has worked with the D&C team to find multiple James NoMad carpet options.  At all times Tulsi has demonstrated a keen willingness to help and a great understanding of how to professionally purchase.

Tulsi was also instrumental in negotiating a new deal with Diptyque for the bath amenities at the Surrey. If not for Tulsi’s creativity and negotiating skills we would have had to move away from this great brand and potential partnership for a lower cost option.  We now have a product that costs less than the budget/target and is perfectly aligned with The Surrey brand!

Thank you Tulsi for all you do for us!

We would also like to recognize:
Dominik Gomez, Regional Director, Revenue Management  Dominik continues to step in and support hotels during times when we do not have a DORM in place as well as continuing with his other revenue duties. Dominik has stepped into Chicago and has dug into how we are set up in price positioning, looked at all our channels and made some positive changes which has yielded positive results.  

Dominik was also instrumental in getting all revenue budgets in new formats for sales goals purpose.  Dominik kept this process going and provided information as needed.

Dominik spends time each week and month to call out and give shout outs to hotels team based on STR results.  He looks for the positive and highlights those as well as offers areas of improvement so, this is Dominik’s time for a shout out!

And finally a big shout out to Carla Paul, Director Revenue Management who in addition to the Surrey oversaw the Nomad and very happy to do so.  

Your Valentine is at The James Chicago

Chocolate covered strawberries – hand dipped and decorated by our own Executive Team – were delivered to all team members on Valentine’s Day morning as a special treat of recognition. Our famous “Buddy Grams”, that team members can send to each other, were also available again this year. Valentine’s Day in full bloom!

Heartfelt Moments!


Valentine’s at Social Sips – Fifty NYC

Socials Sips at the Fifty NYC for Valentine’s Day was anything buy ordinary!  The team celebrated with a Special Valentine’s Day Social Sips where the guests enjoyed sipping wine with delicious treats from Baked by Melissa, shared smiles, and enjoyed the atmosphere as love was in the air.

Happy Valentine’s Day from Fifty NYC!

Congratulations “A” team at The National

The National Bar and Dining Rooms received an “A” today during the Department of Health Inspection. A special thanks to Executive Chef Rezart and the entire restaurant and culinary team for taking pride in their working environment and achieving success! It takes a group effort to succeed and we are lucky to have a great team!


The James New York – NoMad; A Grand Opening – History in the Making on February 7, 2018!

On February 7th, The James New York – NoMad celebrates being fully open with the introduction of The Seville cocktail lounge, and of restaurant Scarpetta’s new flagship location inside The James New York – NoMad. With the addition of The Seville & Scarpetta, we are excited to share that this marks the hotel’s completion & it’s time to spread the news!

Historical documents show that in 1901 plans were filed with the city of New York to construct a 12-story brick and stone hotel on Madison Ave. In 1904 the hotel was completed and became Hotel Seville, which operated from 1904 to 1987. Today the building that homes The James New York – NoMad is a historic treasure and a clear example of Beaux-Art architecture.

The neighborhood, now re-branded as NoMad (North of Madison Square Park), evokes feelings of the past explained to be a “balance of high quality dining paired with decadent social indulgences” by LDV Hospitality President, John Meadow.

As a throwback, and in honor of The James New York – NoMad’s eclectic building’s history, Meadow said he is “thrilled to launch our newest lounge concept, The Seville, to personify the neighborhood”. The speakeasy lounge, The Seville, is a new concept for LDV Hospitality but is the perfect addition to the hotel for urban explorers who want to experience a bit of New York City history while indulging in a craft cocktail.

Join us in the celebration and share our grand opening offer!

Kitchen Throwdown Contest at The Benjamin!!

Kitchen throw-down at the Benjamin/NTL restaurant was a huge success! Congratulations Tournant- Luis Monje for winning 1st place in  this super competitive contest. Thank you Chef Rezart and HRD Suzan Toprak for this wonderful team-building event. It was very difficult for our lovely panel of judges to select a #1 winner. Kudos to all participants for their delicious creative dishes: Sergio Tenesaca, Winston Batista, Israel Castaneda, Edwin Roldan, Francisco Ceballos, Azaael Vaquero, and Lobsang Choejor.


Vote for The Surrey in Travel + Leisure’s World’s Best Awards

The Surrey is once again nominated to be the No. 1 City Hotel in the U.S. & NYC in Travel + Leisure’s World’s Best Awards! We’d like to claim this honor for the THIRD year in a row and to do it, WE NEED YOUR SUPPORT! It only takes two minutes to vote, and you’ll be entered to win a $10,000 dream trip for two!

It’s easy: just click this link to cast your vote and rate every category as excellent. We’re counting on you!

Thank you!
The Surrey Team


Best of luck Shirley Ross, We will miss you!

After 45 years of service working at Denihan, Shirley Ross is retiring. Today, January 31, 2018 will be her last day of work at the Shelburne NYC. She has had a long successful career with Denihan that started on October 23, 1972.  She has touched the lives of many people over the years and there are no words to truly reflect how much Shirley will be missed.  She will never be forgotten with all she has done over four decades and we hope she enjoys every minute of her well-deserved retirement!

The James Kitchen & Bar Chicago – follow us on Instagram!

Brand new, super fresh, locally inspired, globally infused…The James Kitchen & Bar is bringing a new food and drinks offering to hotel guests and locals alike. Chef Tyler Houston offers a seasonal menu that ranges from great vegetable dishes, interesting sandwiches, flatbreads, already cult favorite calamari to our always famous burger.

We are new on Instagram! Follow us!


Media Preview of Four Bodies Wellness Launch!

Media partners all smiles after previewing & participating in an Aerospace class led by Michael Olajide.

On January 23rd and 24th, The James New York-NoMad hosted a media preview of the new Four Bodies Wellness program -exclusive in-room wellness programming and events, designed to help balance all four bodies; Physical, Mental, Spiritual, and Emotional, in pursuit of total well-being.

Across all James Hotels guests will be able to experience the Four Bodies Wellness program through the following offerings:

Physical – In-room TV workout session led by Aerospace Co-Founder Michael Olajide Jr.
Mental – Complimentary one-month membership to the INSCAPE app. founded by Khajak Keledjian
Spiritual – In-room TV Kundalini Yoga sessions designed to cure jet lag and clear stress with Guru Jagat
Emotional – curated by The Numinous founder, Ruby Warrington, a ‘Readers on Room Service’ menu will be available for guests to book one-to-one sessions with various intuitive counselors, including: Astrology Birth Chart Readings, Transformational Coaching, Tarot Reading, Hypnosis, Reiki Healing, and Sound Healing.

This is a first-to-market concept that truly differentiates The James Hotels from our competition. Renowned journalists from publications ranging from the Huffington Post to Vogue attended our preview sessions and were impressed, seeing the value in this innovative program that aims to treat guests’ well-being as a top priority. We expect media coverage from our partners to follow! They have already shared their appreciation & excitement with posts on their social channels, most notably Instagram.

Journalist David Duran, who is a contributor to Travel + Leisure and Huffington Post, shared a picture to his Instagram following after completing the Aerospace workout. It received 480 likes!

The program was announced formally to the public on January 25th through a press release, and the announcement will be further promoted through robust digital, email and social efforts, including a social media contest #fourbodieswellness. Please stay close to the @jameshotels Instagram channel as we share the launch of Four Bodies Wellness!

The Benjamin’s Holiday Party!

Team Benjamin hosted their annual employee holiday party at the Angus Club Steakhouse. There was great food and awesome prizes won by the employees. Many thanks to our General Manager Gul Turkmenoglu, Anya Orlanska and HR team. A special thank you to all the employees who came to celebrate and make it a success!


The James Heads to Washington D.C.

Opening in 2020 with a ground up new build in the highly attractive neighborhood destination of NoMa (North of Massachusetts Avenue), Denihan will bring the James flag to its fourth location. The hotel, in strategic partnership with Trammell Crow Company (TCC) and KochSmith Capital, will feature 204 rooms, 10,000 square feet of meeting space, a signature restaurant and rooftop bar. To learn more visit

The announcement of the project was shared with the media this week while our Development Team was at ALIS (Americas Lodging Investment Summit) in L.A. As a result, we have secured press coverage with more hits expected—examples include:
Washington Business Journal
Business Wire
Hotels Mag
Boutique Design
Hotel Business
Hotel Management

In addition, the team is sharing this exciting news publicly via robust digital & social marketing to create more awareness of this significant achievement.

We encourage you to follow The James Hotels (@jameshotels) on Instagram and Facebook and spread this exciting news with your professional & personal networks to keep the momentum going!



Gardens NYC/Shelburne NYC Holiday Party!

The teams at Gardens NYC and Shelburne NYC teamed up to host a fun holiday party! There was lots of delicious food and many prizes to go around! Pictured are some of the winners of the raffle. A special thank you to those that came to celebrate and General Managers Julie Torres (Gardens) and Jenn Baldwin (Shelburne) for making it all come together!

Holiday Fun in Chicago

The James Chicago Manager Holiday Outing

We had a little fun while celebrating our two last Managers of the Quarter for 2017. Photo Scavenger Hunt, Name that Baby, White Elephant gift exchange – all brought cheer to our management team.

Best Holiday Wishes from our family to yours!

2018 Signature Conference!

Signature Travel Network, the travel agency cooperative now in its 61st year, held its annual sales conference Las Vegas, Dec. 7-10, bringing together nearly 2,400 participants, including 1,400 agents. The event would make this Signature conference one of the largest the group has ever staged.

Signature frontline travel consultants, managers and agency owners gathered with their travel supplier partners including Denihan Hospitality, for three days of networking and learning in a series of seminars, workshops and one-on-one networking. Hotel partners include The Surrey, The Benjamin, The James Chicago and the recently added The James New York-NoMad for 2018. Each hotel scheduled over 20-25 appointments with key agency members and participated in the trade show showcase – a reach of several hundred participants. Signature annual revenue for Denihan produces approximately $600,000.00.

Signature has signed on 280 member agencies, including 207 in U.S. and Canada and 73 international affiliates, representing 587 retail locations in the United States, Canada, Dominican Republic, Australia, New Zealand, Mexico and Brazil.

Conference welcome

Eve Szembek, Signature’s VP of Hotel Partnerships was the guest of The Surrey & Denihan for a meet & greet + concert with Lionel Richie.

From left to right: Ellen Gerchick-Director of Luxury Sales, The Surrey, Lionel Richie, Eve Szembek-VP Hotel Partnerships, Signature, Jon Hodges-Director of Transient Sales Partnership Accounts, Denihan

Monica Derchi, the James New York-NoMad speaking during one-on-ones with Signature members.

Gul Turkmenoglu, GM of The Benjamin & Andrea LoPiccolo with agency members.

The Benjamin Sleep Program on display during the trade show

Dan Wheeler, National Sales Director & Business Travel for The James Chicago, one on one with Signature members.

Elle Gerchick, The Surrey Director of Luxury Sales with a Signature agency owner

Denihan team on the trade show floor

Wine and Cheese hour!

Last Friday, we enjoyed wine hour at Corporate. There was an option of red or white and lots of delicious cheese for everyone’s delight! There’s no better way to close out a week!

Throwback Thursday!

We had our first Throw Back Thursday at Denihan Corporate! We also added some décor for our new Family Room Meeting space! Please feel free to take a guess as to who is who in Denihan! For a closer look at the baby pictures, click on the link to see a collage!

Ugly Sweater Day at Corporate!

In order to get into the holiday spirit, Corporate got their ugly on! A competition was held for ugliest sweater on Wednesday with the winner being Jill Koppelman, congratulations! Donations were also collected for relief efforts for Puerto Rico, we will continue to hold collections until Monday, so if you have not donated yet and would like to please see Chung Yu!

Tuesday Trivia questions and winners!

And the fun continues…all smiles from our Trivia Tuesday winners! Enjoy the gift cards!

Test your knowledge of Denihan Trivia! The answers and winners to each question will be on the bottom

  1. What year did the Surrey reopened after a lavish renovation?
  2. Who is our most recent hire?
  3. Of the eight properties we currently manage, which is the tallest (most floors)? And which property has an actual 13th floor (meaning with a #13 elevator button)?
  4. How many bookable meeting Rooms are there currently at corporate and what are their names?
  5. How many hotels do we currently manage?
  6. In what year did Brooke and Patrick buy out their family members to become sole owners & Co-CEO’s?
  7. What is the closest landmark to Corporate?
  8. Once the company name, what does M.E.S.H stand for?
  9. What year was the company established? (Hint: Think Dry cleaning company)
  10. What was our very 1st Hotel?

  1. Randa Marie- 2009
  2. Tiffany Kain- Randa Marie
  3. Ramsey Grey- Tallest is The Benjamin & 13th Floor with Shelburne
  4. Cassie Saldutti- 4; Surrey Boardroom, James community room, The Family Room, Benjamin executive room
  5. Jon Hodges- 8
  6. Declan Fitzpatrick 2006!
  7. Anika Malhotra- Rockefeller Center
  8. Jaime Barbot- Manhattan East Suite Hotels
  9. Justin Allen- 1915
  10. Ryan Callahan- Lyden Gardens

Happy Holidays from The Surrey Team!

Yesterday evening Surrey employees and the Executive Committee team enjoyed a lovely Italian holiday feast at Carmines. Good food in great company indeed!

Thank you to all for your hard work, dedication and making 2017 a great year. We look forward to an awesome, successful new year ahead!

Congratulations to the Denihan 2017 Big Apple Stars Nominees!

Full Time Concierge

Joseph Colon – Gardens NYC

Gina Bianco – The Benjamin

Full Time Door Person

Michael Sicinski – Gardens NYC

Rome Jefferson – Fifty NYC

Greg Rieke – Surrey Hotel

Miguel Ureta – The James New York – NoMad

Jimmy Healy – The James New York – Soho

Angelo Roa – The Benjamin


Full Time Hourly with Guest Contact

Frank Boateng – Gardens NYC

Kristy Rosado – Fifty NYC

Michelle Manon – Shelburne NYC

Yuko Urakami – Surry Hotel

Philip Huie– The James New York – NoMad

Brian Morr – The James New York – Soho

Stephanie Arscott – The Benjamin


Full Time Hourly without Guest Contact

Henry Cabrera – Gardens NYC

Vladimir Shteynberg – Fifty NYC

Yevsey Katsnelson – Shelburne NYC

Festus Walker– The James New York – NoMad

Brian Stanton – The James New York – Soho

Abu Shardow – The Benjamin


Full Time Room Attendant

Teresa Kardaszewska – Gardens NYC

Khamawattie Prashad – Fifty NYC

Visa Nitu – Shelburne NYC

Rosa Corona – Surrey Hotel

Mireille Joseph– The James New York – NoMad

Celia Garcia – The James New York – Soho

Martha Felipe – The Benjamin


Managerial below GM

Elvira Kim – Gardens NYC

Angela Castro – Fifty NYC

Didier Ambroise – Shelburne NYC

Emmanuel Asa-Ntow – The James New York – NoMad

Elmo Wells – – The James New York – Soho

Slavka Kmec – The Benjamin



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