Archive of ‘Uncategorized’ category

Denihan visits South America!

Last week, Lina Cantillo, National Sales Director, joined NYC & Company on a South American Sales Mission to promote tourism in New York City. In less than 7 days they visited 3 countries  – Peru, Argentina and Colombia. The mission consisted of VIP sales calls in each country, a client lunch presentation in Lima and two client receptions in Buenos Aires and Bogota. Denihan was presented to over 350 travel buyers during the week which consisted of a mix of tour operators, meeting group planners, representatives for receptive operators, FIT travel agents and selected key contacts. Also, Denihan had amazing press coverage in each country through the travel and trade media outlets! BeFunky Collage


It’s all about The Surrey Smiles :)

Posted on behalf of Suzan Toprak.


The Surrey team cooled-off yesterday with our very own exclusive Mister Softeee Ice Cream truck. As a small token of our appreciation for your hard work, dedication and honoring us to be named the #1 NYC Hotel and #3 City Hotel in the U.S., on behalf of The Surrey Executive Committee team and myself, THANK YOU ALL! We look forward to continued success working together as a TEAM 🙂

The Manhattan NYC enjoys another successful summer BBQ!

On Wednesday, June 13th the Manhattan NYC team once again held an awesome all associate BBQ in our exclusive 2901 suite terrace. Associates enjoyed skirt steak, burgers, hotdogs and sausage all seasoned and grilled by our very own management team. DJ turned tables and fun prizes were raffled off to top off the afternoon.  This year’s event was yet again, a great one 🙂

2016 BBQ1

The Surrey named #1 NYC Hotel and #3 City Hotel in the U.S. by Travel + Leisure

The Surrey is honored to be named #1 NYC Hotel and #3 City Hotel in the U.S. by the readers of Travel + Leisure.  This accomplishment follows our 2015 Condé Nast Traveler award as the top NYC hotel.

With sincere gratitude, we thank the entire Denihan team for the continued support and helping to make this achievement a reality. Please share the news on your social media channels using the hashtags #surreyloves and #tlworldsbest.

Experience The Surrey’s short film which we’ve launched in the spirit of celebration. Watch it here.


Congratulations on your Retirement!


On Wednesday, June 23rd we celebrated the retirement of one of our longest working associates Wanda Sklodowska.  Wanda has been a loyal member of the Manhattan NYC’s Housekeeping department for 34 years.  She has been an asset to this company and will remain a valuable member.  On behalf of the entire team we want to congratulate her on her well-deserved and long awaited retirement.  Good luck and Best Wishes!

NYC Associates Participate in the 2016 JPMorgan Corporate Challenge!

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On Wednesday, June 1st, Denihan associates from across NYC once again participated in the JPMorgan Corporate Challenge in Central Park. The 3.5 mile road race took our runners and walkers through the park and back to our tent where they could relax, enjoy refreshments and celebrate!

Great job to everyone who participated in the event and thank you to everyone who came out to support our team! See below for a full list of runners.

Chris Horn Philip Dailey
Dominik Gomez Ann Murtagh
Jonathan Lam Edward Maynard
Matthew Wolf Carl Cohen
Dujuan Fryar Miles Mercer
Declan Fitzpatrick Kalin Clarke
Cassie Saldutti Tara Cruz
Leslie Wolf Elaine Morena
Christina Denihan Lily Ayarick
Joseph Rauer


The Carlton – Overnight Appreciation Breakfast and Cafeteria Refresh!

Overnight Refresh and Cafeteria Refresh

The Carlton Hotel celebrated the success of the overnight team and reveled some new additions to the employee cafeteria! The refresh included a large world map with associates placing a pin on their country, a trip advisor tracking board, a training board, Denihan information board and several motivational quotes.  There is also a large tree that many of the associates describe as a representation for the ‘roots’ and ‘history’ of the Carlton Hotel


Congratulations Carlton Values Champion Winners!

Congratulations Carlton Values Champion Winners!

Today the Carlton Hotel celebrated three Values Champion winners! The team enjoyed 12-feet of hero sandwiches in celebration of these outstanding associates!

Jeydis Valerio, Guest Service Agent
Joseph Walls, Bell/Door Person
Manuel Cruz, Housekeeping Attendant

Carlton VC Winners

Rambo the Puppy Visits Gardens NYC during National Pet Month!


The Gardens NYC welcomed Instagram famous pup, Rambo, from May 20 – 23 during National Pet Month. Our four-legged guest’s stay in New York City included a VIPaws bed, treats and toys given to him by our Gardens Front Desk staff, and a special breakfast in bed. Rambo enjoyed his stay so much that he raved about Affinia’s pet-friendly amenities and VIPaws program on his puppy blog. The pup also got to take over the @AffiniaHotels Instagram page for a day, posting pictures of his stay with us! You can read more about Rambo’s stay here.

Support The Surrey in Conde Nast Traveler’s Readers Choice Awards

The Surrey is once again nominated for best hotel in New York City by Conde Nast Traveler Magazine. We are aiming to claim #1 NYC Hotel for the second year in a row. Please help us by voting “excellent” across all categories.

The survey takes only two minutes, and you are entered to win a Grand Prize 15-day/14-night Grand European Tour Cruise for two along the Rhine, Main and Danube from Amsterdam to Budapest with Viking River Cruises.

Vote here before June 1st

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June Denihan University Calendar

June classes from Denihan University are now available for sign-up! Below is a calendar with all our classes to help make sure you don’t miss anything.

Classes are available for enrollment on MyHRPlace (  To request enrollment, click the My Company tab, Denihan University Classes, then select the class you wish to attend.

DU June 2016

Congratulations to Brooke and Patrick – again!

We have just received the good news that Brooke and Patrick have now been named FINALISTS for the EY (Ernst & Young) Entrepreneur of the Year Program 2016. You will recall that they were named semi-finalists a few weeks ago and have now progressed to the top of this prestigious list of successful entrepreneurs in the New York region.

The awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities. Award winners will be announced at a special gala event on June 22 in New York City.

Brooke and Patrick are in impressive company on the New York finalist list, sharing the honors with such businesses as Baked by Melissa, Lafayette 148 New York and Peloton.


Associate Recognition Celebration

Each month, Fifty NYC hosts a celebration highlighting one associate per department who received the highest number of I Care Cards. The top associates have a chance to spin the wheel for an additional prize.

The top associates for the month of April were

Gloria Brown, Guest Service Agent

Roberto Brito, Maintenance

Barbara Skorka , Housekeeping


Cheers to our favorite “Aviator”!

Posted on behalf of Suzan Toprak.
Farewell and all the BEST to our mentor, our  leader, friend and General Manager Alex Spektor.


Over the past two years at The Manhattan NYC, we have overcome challenges, celebrated success and set new standards all with your support and dedicated leadership.


‘We will miss you’ is an understatement. We wish you more success and happiness in your new journey!


Your TEAM at The Manhattan NYC!


Dia Qirreh – Earth Day Recognition

Congratulations to Dia Qirreh, Carlton Hotel, for her accomplishments in leading Earth Day for the Hotel Association of New York City Sustainability Committee! Dia organized and lead a committee that ran the Hotel Association of New York City booth at the Earth Day Festival in Union Square on April 17th. Her hard work and participation has been recognized by the Hotel Association and Carlton Hotel. Great job Dia!Congratulations Dia!

The James races for the Cure

The James Chicago Team and some family members participated in Chicago’s Race for the Cure early on Mother’s Day morning. A meaningful start to a beautiful day. At The James, the PC team gave out red roses to our female team members on this special day. Thank you!

Chicago Race for the Cure

Chicago Race for the Cure

Thank You Albona

On Wednesday April 27th, The Benjamin Team celebrated all that Albona does for us!

Your efficient ways. Your hard-working ways. Your dependable ways. Your professional ways. Your organized ways. The just-because-you’re-wonderful-you ways…

These are just some of the reasons why you deserve thanks for all you do throughout the year.



Brooke and Patrick Announced as NYC Semifinalists for the EY Entrepreneur of the Year Award

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We are thrilled to announce that Brooke and Patrick have been selected as New York semifinalists for the EY (part of Ernst & Young Global Limited) prestigious Entrepreneur of the Year award.

Celebrating its 30th year, the EY awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities.  Now in its 30th year, it recognizes business leaders in more than 145 cities and 60 countries around the world.

Brooke and Patrick were selected along with 30 other New York entrepreneurs by a group of independent judges from the largest pool of regional nominees in the program’s history. Award winners will be announced at a June 22 gala and will go on to be considered for the EY Entrepreneur of the Year national program, to be announced in November.

The nomination process included a professional endorsement by a top EY executive, followed with a detailed application and personal interview by four top representatives of EY.  The prestigious panel of judges, representing both former winners and top corporate executives from leading industries, looks at such areas as the company’s entrepreneurial journey, innovation, and its ‘people culture’.

Congratulations to Brooke and Patrick, and to all of our team members for contributing to this prestigious designation!


Gardens NYC Manager Outing


          Gardens’ Managers exercised our artistic sides last night with our Paint and Sip event at          Baker Street Pub. We enjoyed the evening sipping on delicious Sangrias and Painted some awesome Owls. There was a lot of laughter and amazement with outcome of our paintings.

Definitely an outing we will never forget!


Hello to New Beginnings!


Today The Surrey TEAM welcomed our new GM Pedro Dias with pizza, wings, and entertainment by the one and only Paul Ridguard(camera shy). 🙂

We look forward to a new beginning and working together as a TEAM!


NYC Association of Hotel Concierges Meeting at The Benjamin

On Monday March 28th the New York City Association Of Hotel Concierges gathered at our very own Benjamin Hotel for their monthly membership meeting. After excellent introductory speeches from Anya our Chef Concierge and Steve our General Manager, the meeting was underway.  Halfway through a very special event occurred in the pinning of our very own Gina Bianco as we initiated her into the prestigious Les Clefs d’Or USA.  After over 30 years of excellence and service, it is an achievement that brings both Gina and the entire Benjamin team extreme pride.



Honoring “The King” of Manhattan NYC!

Carlos Anniversary

Please join us in congratulating Carlos Ortiz; April 2nd marked his 45th Anniversary with Denihan!  Throughout his time with us Carlos has worked at several Denihan properties and has been a pillar in the Engineering Department at the Manhattan NYC for more than 20 years.  Thank you Carlos for your continued dedication to the Manhattan NYC and to Denihan!



           On Wednesday, March 30th, Gardens NYC held its first Town Hall of 2016.                                   We set out our plans for the year as a team and celebrated our successes and stand out players.  Everyone enjoyed treats from Agata & Ventina as well as toasted to a tremendous start to 2016! 




Manhattan NYC Q1 Town Hall Meeting

Town Hall CC

On Wednesday, March 23rd The Manhattan NYC hosted with great success our 1st Quarter Town Hall meeting.  GM Alex Spektor along with our leadership team members gave an update on our 2016 successes and projects.  Delicious treats were served as we congratulated everyone on a great start to 2016 and welcomed Glenda Maldonado to the team as our new Hotel Manager!  Congratulations to Domingo Castro, Zoilo Anziani, Margaret Arocho, Barbara Satro, and Peter Juliano on receiving perfect scores on our most recent Coyle shopper report.  Also, a big congratulations goes out to Sixto Disla of Housekeeping and Mary Perez from our Sales team on their win for January and February Values Champion- your dedication and commitment to the Denihan values is greatly appreciated!

Cheers to a Design & Construction Social!

Last Friday, Design & Construction hosted a wonderful Irish-themed social at the Corporate office! Associates ended the week by enjoying traditional Irish scones, prawn-flavored potato chips, delicious homemade desserts and bottles of Guinness. Thank you to Declan Fitzpatrick and the whole D&C team for hosting a great event!


Introducing our 2016 Hotel Trainers!


congratsOn March 16th we had 24 associates attend a full-day training session in order to become certified as hotel trainers. Taking on this exciting roles means that you will see these individuals being more active in hotel trainings such as Customer Service, Onboarding, Standard Operational Procedures (SOP’s), Compliance and of course any hotel specific training sessions. Please join me in recognizing all the hotel trainers on this outstanding achievement!

  • The Benjamin – Sally Garcia, Hason Greene and Shari Rhein
  • The Carlton – Glenroy Brown, Costedra Clinton, Mariorara Sfera and Marc Sooklal
  • Dumont NYC – Amy Betances
  • Fifty NYC – Lupe Olmos-Galasso and Kristy Rosado
  • Gardens NYC – John Howley and Vasylyna Lenyk
  • James NY – Jerome Collins and Melany Gonzalez
  • Manhattan NYC – Victor Ansah, Jennifer Martir, Trang Phan, Jennifer Rodriguez and Kim Whitehead
  • Shelburne NYC – Belfor Gutierrez, Nicole Libretti and Jada McGill
  • The Surrey – Omar Elnewishy and Bridget Moore

The Benjamin 2015 Team Outing

The Benjamin management team started off 2016 by taking some time to celebrate 2015. It was a great night for everyone to come together and take a breather from their day to day routine and enjoy some great food and drink at Ca Va Brassierie at the Intercontinental Times Square.  In addition to a special “Be at your best.” Benjamin Cross pen, the team got an unexpected visit from Ca Va’s celebrity Chef Todd English who happened to be sitting at the bar.  Steve and Chef Todd played soccer together a couple of times in Boston back in the 90s and Todd actually decided to take few minutes to go into the kitchen and cook up a special course of Tagliatelle for the entire team.  It was indeed a fun and memorable evening for all!



Dog Show

Big Congratulations to CJ for winning the Best in Show award on Tuesday night’s big event. CJ, who is a 3 year old German shorthaired pointer stayed with us during the 140th Westminster Kennel Club dog show that is held annually in Madison Square Garden.  The beautiful pup, which also goes by the name California Journey, prevailed over almost 3000 dogs of 199 different breeds from all over the country to take the top prize.  Once again Congratulations CJ, we are truly honored to have you as a guest at the Manhattan NYC!

Start the year off right with a class from Denihan University!

denihanUStart the year off on the right foot by attending a class from Denihan University! Attached is a calendar with all of our January and February classes to help make sure you don’t miss anything!

Classes are now available for enrollment on MyHRPlace (  To request enrollment, click the My Company tab, Denihan University Classes, then select the class you wish to attend.




The Great HR Egg Drop!

Last week, all of HR came together for their annual meeting. They spent their time together celebrating the successes of 2015, reflecting on their recent AOS results and setting goals for 2016. They also competed in an egg drop competition to see just how resourceful and creative they really are!

Congratulations to the winners Stephen Alfieri, Kristin Byrnes and Jackie Elbaidouri and a special thank you to our guest judges Tanya Rife and Shurlon Peart!

Recently Updated

The Carlton Hosts Ron Clark and his Extraodrinary Students!

Ron Clark and his group of 7 students (one missing from photo) are guests of the Carlton’s.


We are honored to have this group of finalist from the Ron Clark Academy at the Carlton hotel. They went through rigorous debates and interviews with top Executives to win this prestigious trip to NY. They have an exciting day planned which is all a secret but don’t be surprised if they show up on a news channel. This evening the group along with Gayle King will be seeing the Broadway show Hamilton.

This is the link from last year’s trip to NY with the finalists.

The Ron Clark Academy (RCA) is a highly-acclaimed, nonprofit middle school located in Southeast Atlanta. The Academy has received both national and international recognition for its success in educating students with academic rigor, passion, and creativity balanced by a strict code of discipline. Our 5th – 8th grade students represent various socio-economic and academic backgrounds and communities from across the metro region


Denihan Gives Back in NYC!

We are proud to announce that between the hotels in NYC and the corporate office, Denihan collected almost 300 pounds of food for City Harvest during the holiday season! The City Harvest and the Daily News food drive, the largest in New York City, collects nonperishable food to help feed the nearly 1.4 million New Yorkers facing hunger every year.

Thank you to everyone who participated in the drive and we look forward to continuing our commitment to helping our communities in 2016!

Manhattan NYC Managers Outing!

Posted on behalf of Suzan Toprak.

The Manhattan NYC managers celebrated another challenging, successful year together yesterday evening. White Elephant was a hit and surprise raffle prizes topped the night off while our team enjoyed happy hour at Mason Jar NYC followed by a lovely dinner at Marcony. Cheers to a new year striving for excellence, success, and to be the BEST together as a TEAM!



Lots to Celebrate at the 2015 Denihan Annual Holiday Party!

This past Monday, all of corporate and the NYC Denihan properties, including our newest edition The Carlton, came together to celebrate the holidays! There was lots of eating, dancing and celebration by all!

Guests enjoyed a wonderful buffet from Niles, dancing by DJ NiceNess, photo booth pictures with lots of fun props, and a raffle with some great prizes…all in the beautiful Fitzgerald Ballroom.

Many thanks to the team at the Manhattan NYC for hosting such a wonderful event again, especially Franklyn Polonia and Jenna DeMasi for all their hard work!

2015 Holiday Party

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