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The James NoMad – New Cafeteria Celebration!

The James NoMad revealed the new team member cafeteria today and celebrated Fiesta Style with a taco bar and festive music for all to enjoy!

A competitive cafeteria naming contest helped pick the name of the new space! The final vote went to the ‘The James Café’ and our winners, Al Bido and Ashraf Hussain, received gift cards….and bragging rights!


Congratulations to The James New York – NoMad Team Members of the Month

The James New York – NoMad enjoyed homemade fresh fruit smoothies while celebrating our Team Members of the Month!  A BIG shout out and well deserved congratulations to our Winners!!!

January:              MANNY CRUZ

February:           HECTOR RIVERA

March:                MARIE JOSEPH

April:                    DOUGLAS MURILLO


Gardens team took a break to destress from the redesign project with a little craft therapy and enjoy the beautiful weather.  A treat for the best team to handle a renovation!  Now, we can watch them grow.

Your Valentine is at The James Chicago

Chocolate covered strawberries – hand dipped and decorated by our own Executive Team – were delivered to all team members on Valentine’s Day morning as a special treat of recognition. Our famous “Buddy Grams”, that team members can send to each other, were also available again this year. Valentine’s Day in full bloom!

Heartfelt Moments!


The James New York – NoMad; A Grand Opening – History in the Making on February 7, 2018!

On February 7th, The James New York – NoMad celebrates being fully open with the introduction of The Seville cocktail lounge, and of restaurant Scarpetta’s new flagship location inside The James New York – NoMad. With the addition of The Seville & Scarpetta, we are excited to share that this marks the hotel’s completion & it’s time to spread the news!

Historical documents show that in 1901 plans were filed with the city of New York to construct a 12-story brick and stone hotel on Madison Ave. In 1904 the hotel was completed and became Hotel Seville, which operated from 1904 to 1987. Today the building that homes The James New York – NoMad is a historic treasure and a clear example of Beaux-Art architecture.

The neighborhood, now re-branded as NoMad (North of Madison Square Park), evokes feelings of the past explained to be a “balance of high quality dining paired with decadent social indulgences” by LDV Hospitality President, John Meadow.

As a throwback, and in honor of The James New York – NoMad’s eclectic building’s history, Meadow said he is “thrilled to launch our newest lounge concept, The Seville, to personify the neighborhood”. The speakeasy lounge, The Seville, is a new concept for LDV Hospitality but is the perfect addition to the hotel for urban explorers who want to experience a bit of New York City history while indulging in a craft cocktail.

Join us in the celebration and share our grand opening offer!

Best of luck Shirley Ross, We will miss you!

After 45 years of service working at Denihan, Shirley Ross is retiring. Today, January 31, 2018 will be her last day of work at the Shelburne NYC. She has had a long successful career with Denihan that started on October 23, 1972.  She has touched the lives of many people over the years and there are no words to truly reflect how much Shirley will be missed.  She will never be forgotten with all she has done over four decades and we hope she enjoys every minute of her well-deserved retirement!

Conde Nast Traveler – Readers’ Choice Awards for The James Chicago

Congratulations! We are excited to share that The James has been voted one of Chicago’s best hotels yet again by the readers of Conde Nast Traveler. With so many hotels in the city, it is no easy feat to be amongst the top 25 properties. It is thanks to the great service and guest experience driven by everyone here that we continue to garner these accolades after 11 years.

 Feel free to explore the full article here:

James Talk + Wellness Picnic Events with Tao Porchon-Lynch


The James New York – NoMad hosted their first successful James Talk and Wellness Picnic at Madison Square Park, hosted by the iconic Tao Porchon-Lynch!

We are thrilled that the feedback from both events was very positive and attendees especially were impressed with the overall James brand and the importance of wellness integration.

A total of 32 guests attended the ‘Conversation with a Master’ talk which included hotel guests, Tao followers, medi

a, influencers and potential brand partners. The intimate Wellness Picnic and yoga in the park included 18 participants.

The Well + Good and Business Insider teams were present to capture video footage of the events as well as one-on-one interviews with Tao.

During her media interviews, Tao explained the energy she felt when she walked into the property and how special and intimate all aspects of the James New York -NoMad are, viewing the hotel as a home. Additionally, she shared how important it is to stay balanced while traveling and felt honored to be part of the James’ initiatives in offering guests just that.

Additionally, both events received a total of 514K social impressions, which includes Well + Good social account, influencer Joey Zauzig, along with Tao’s key followers, all sharing their


We are looking forward to hosting more James Talks in the new lobby and to further our partnership with Madison Square Park.

Recent Awards and Media Coverage

Denihan properties have been enjoying some time in the spotlight with recent awards and media coverage. We’re rounding them all up for you below:

  1. Architectural Digest named The James Chicago one of their Most Incredible Hotels in the World for Under $250.
  2. Both The James New York – SoHo and The Surrey made Harpers Bazaar’s list of the 30 Best Hotels in New York City.
  3. The Benjamin received a 9/10 in The Telegraph’s review, which included some strong call outs about our landmark status, The National, our stellar service, signature sleep program and more.

We look forward to sharing more awards and media coverage with you as they happen.

Welcoming Summer at Corporate


Corporate HR hosted a Summer Kick Off party at Corporate today where all enjoyed hot dogs, NY pretzels, karaoke, prizes and a fun time. Thanks to all that made this a success, especially Cindy Johnston.


Cinco de Mayo in Chicago

Fajitas, Conchas, Mexican candy, Garlands and Sombreros to celebrate Cinco de Mayo in J-Café @ The James Chicago! A small teaser for our big team member party “Quince de Mayo – La Fiesta!”. We are looking forward to celebrating our newly renovated lobby and to spend some fun times with the entire team! Chicago – don’t forget to RSVP!

The next generation at The James Chicago

For the 2017 “Bring your sons and daughters to work day” campaign, The James Chicago hosted 15 children of our team members for a shift last week. Their schedule included a mindful meditation and reflection session with yoga and coloring, minibar inventory and restocking, iPiggy Bank training, ice cream making lessons, and of course shadowing their parents during their work day! You all did a great job!

NYU Career Fair!

Chung and I had a very successful time at the NYU Spring 2017 Hospitality and Tourism Career Fair! There were many interested students that approached us for potential employment in the future as well as summer internships. All were very knowledgeable of the company which shows that the Denihan name is certainly out there! A special thanks and recognition to Ed Maynard, Steve Rubin, and Dominik Gomez Muschenborn for their efforts in spreading the interest in Denihan to their students whom only had great things to say about them!

Green Key Global Initiative at The Gardens NYC

The Gardens NYC recently received their assessment score back from Green Key Global achieving a 4 KEYS eco-rating for sustainability initiatives and green hotel practices! The Green Key Eco- Rating program consists of a 165 question assessment related to sustainable hotel operations. 

The team partnered the entire 4th quarter of last year with a NYIT Global Center for Hospitality Management practicum class holding walk-throughs, interactive sessions on processes and department shadowing of our property leaders.

4 Keys are awarded to a hotel that: shows National Industry Leadership and commitment to protecting the environment through wide-ranging polices and practices 


The James Chicago Makes History- KEYPR in-room tablets go live!

On 1/25/2017 The James Chicago made Denihan Hospitality Group history going live with our interactive KEYPR in-room tablets throughout the entire property! The first interaction came at 8:27pm when one of our valued guests ordered In Room Dining. A HUGE Thank You to Stephen Blackford & The James Chicago Team for making this an amazing success! Special Shout Outs to Jacob Schwimmer, Ashley Carnaghi, Ramsey Grey, Milos Dragicevic, Norma Berry, Carl Cohen and CT Woo  who worked from inception to ensure it was flawless!

Onward to The James West Hollywood- Sunset!


Celebrating Financial Success!

One of the thrills of operating a hotel is when guests, associates and owners expectations are all exceeded. However, it is especially rewarding when everyone’s hard work and laser like focus results in a hotel enjoying financial success. When a hotel exceeds its budgeted goals, particularly in GOP (Gross Operating Profit) everyone’s efforts are validated and should be celebrated!

 So, we are very excited to announce that three of our hotel properties have exceeded their GOP goals for the month of November. This accomplishment is certainly newsworthy. The hotels are the Shelburne NYC, Fifty NYC and The Benjamin! 

 Success always comes down to the team but we would like to recognize the General Managers of the hotels that led their teams – Jennifer Baldwin (Shelburne NYC), Brian Gehlich (Fifty NYC) and a special recognition of both Brian Gehlich and Chris Olthoff’s work at The Benjamin, particularly in the absence of an acting General Manager.

The teams of these hotels should be proud –  Revenue Management and Sales and Marketing for driving the revenues and the operating departments that clearly understand efficiency and flow through – Housekeeping, Engineering, Food and Beverage and Front Office. Finally, the thoughtful stewardship and partnership of the Financial Services and Executive Committee teams is evident at these hotels.

Congratulations to the teams of these hotels and we look forward to their continued success and setting the example for all our hotels in the portfolio.



Brooke Barrett is Featured Speaker at NYU’s ‘Fireside Chat’ Series

Just prior to the Thanksgiving holiday, Brooke Barrett was invited to spend an evening with 60 NYU Tisch Center for Hospitality and Tourism students for its popular Fireside Chat series, an event that is designed to give students the opportunity to get ‘up close and personal’ with great leaders of the hospitality industry.

Brooke reflected on Denihan’s history and success, and offered advice to students to help them reach their own career goals.  Dr. Lynn Minnaert, Co-chair, Clinical Assistant Professor also moderated a Q&A with Brooke, allowing her to elaborate on a variety of subjects including women in hospitality, the changing landscape of boutique/lifestyle hotels, building successful brands, and remaining profitable in today’s competitive and rapidly changing environment.  The evening wrapped up with a reception giving students the opportunity to mingle with Brooke on a more informal level.


Brooke's interview with Dr. Minnaert of NYU's School of Professional Studies - Tisch Center for Hospitality and Tourism.

Brooke’s interview with Dr. Minnaert of NYU’s School of Professional Studies – Tisch Center for Hospitality and Tourism.


Happy Thanksgiving from the Manhattan NYC!


Yesterday the Manhattan NYC had an amazing Thanksgiving Potluck in which we gave thanks for another great year. Everyone came together and enjoyed a delicious feast put together by our great management team. Thank you to all who participated and Happy Thanksgiving to all!

New Team New Beginnings!


This week The Surrey management team took a breather from working hard to playing hard! Team work continued while the Blue Team and Red Team challenged each other in an intense game of  Laser tag, following some competitive bowling at Bowlmor Chelsea Piers 🙂 Thank you all for your efforts and lets continue to aim for success at The Surrey NYC.

The Surrey is No. 1!


The Surrey team is excited to share that they have been voted the #1 hotel in New York City in the 2016 Conde Nast Traveler Reader’s Choice Awards. Pedro Dias, General Manager, Brian Twomey, Hotel Manager and Suzan Toprak, Director of HR, helped the team celebrate their win with a delicious cake for all to enjoy. Congratulations once again to an awesome team on a well-deserved win!

No. 1, Once Again!

The Surrey has been named the #1 hotel in New York City in the 2016 Conde Nast Traveler Readers’ Choice Awards. This is the second year in a row that The Surrey has been awarded this coveted accolade, in addition to being named the #1 hotel in NYC by Travel + Leisure, earlier this year.

The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry and are commonly known as “the best of the best of travel.”  Winning this award has positioned The Surrey as THE top hotel in NYC to a combined print and digital readership of over 8 million travel lovers!

Thank you to the greater Denihan team that has enabled The Surrey to deliver 5-star service and continue to wow our guests. Please join in the celebration by tweeting, Instagraming and sharing the exciting news using the hashtag #TravelerRCA


If you’re not having fun, you’re doing something wrong….


Brian Sokolovski, Banquet Manager along with Banquet Porters, Roland Burgjia and Lashawn Holomon being silly with some of our loyal clients from Clinique. They even praised our services:

“Leah and I would like to thank you all for your amazing partnership and service this past week! You have helped us provide another great seminar experience for our Clinique teams!!

We look forward to working with again in the New Year! 

Thank you again”

What is World Smile Day?

Harvey Ball, an artist from Worcester, Massachusetts created the smiley face in 1963.

Over the years, he became concerned about the commercialization of his symbol, and he came up with the idea for World Smile Day. He wanted everyone to devote one day each year to smiles and kind acts. Now, the first Friday in October is declared World Smile Day.


Happy Retirement Ino!

On Wednesday September 28th, we celebrated the retirement of one of our associates, Ino Villaroza. For the past 27 years, Ino has been a loyal member of the Housekeeping department.  On behalf of the entire team we want to congratulate him on his well-deserved and long awaited retirement.  Good luck and Best Wishes!



CONGRATULATIONS to Vanessa Garcia our Denihan Values Champion of the month!


 Vanessa continues to work tirelessly to ensure successful and smooth Front Office Operations. She shows her commitment to impeccable service by going above and beyond for every guest and inspiring the rest of the team with her contagious passion for hospitality and a genuine smile 🙂 We feel confident that Vanessa is one of the most deserving associates for this award!

The James in Soho celebrating Housekeeping week!

The James New York has been extremely busy this week, taking an opportunity to show appreciation for our Housekeeping Staff! We are thanking them in creative ways. We kicked off the week with a hot breakfast for the AM team and a steak dinner for our PM team. Tuesday and Wednesday were full of games such as toilet tissue bowling, the Price is Right and Karaoke in our rooftop bar! We also set up one of our suites for an afternoon of chair massages.  We are not done yet.

group-price-is-right karaoke-joseph massages price-is-right-good img_7545 pasta-subeta karaoke

More to come!

Carlton Hotel Housekeeping Olympics!!!


Day Two of Housekeeping Week at the Carlton was very competitive with Housekeeping Olympics! Three Teams competed against each other with various games including vacuuming, pillow stuffing, bed making and more! Even our very own David Sandler participated wining the Bronze with him team!

Shelburne NYC Hosts Private NYC Fundraiser

The candidate camp of Haitian presidential front-runner Dr. Maryse Narcisse, party of the Fanmi Lavalas, formally announced today that a private fundraising event was held at 7 p.m. on Sunday, September 11, 2016, at the Shelburne NYC in Manhattan. The purpose of the private event was to not only fundraise, but also draw a crowd of both political and celebrity VIPs for major campaign support. Among the 328 attendees were key figures, such as actor, director and political activist Danny Glover; Dr. Narcisse’s Presidential Campaign Director, Senior Adviser, Leslie Voltaire, and a number of progressive celebrities.


Video of Danny Glover’s endorsement can be seen here:

Photo –

Happy Housekeeping Week from The Manhattan NYC!


The Manhattan NYC kicked off International Housekeeping week yesterday with a delicious buffet lunch in our beautiful Fitzgerald Ballroom.  It was all hands on deck as our awesome Managers joined us to celebrate our wonderful Housekeeping team.  This was an extra special event as one of our Housekeeping Delegates also bid us farewell.  Roman Sawczuk, who has been a part of the team for 24 years, celebrated his retirement with his entire team and a tasty vanilla cake for all to enjoy.  Good luck Roman in your Retirement and a very Happy Housekeeping week to all from the Manhattan NYC!

Kicking off Housekeeping week at The Surrey!


The Surrey team kicked off International Housekeeping Week with a hearty West-Indian breakfast catered by our very own Housekeeping Manager-Andrea Giddings! With our Executive Housekeeper Nihaal Tandon flaunting his dance skills and our talented houseman accompanying him, we know this week will be a BLAST! Thank you TEAM for all you do EVERYDAY!

Client Event at the Benjamin

Denihan National & Regional Sellers in conjunction with our Hotel Sales teams hosted an exclusive client event at The Benjamin on August 24th.The well attended evening attracted nearly 150 clients across all sales markets – Business travel, Groups/Meetings, TMC/Consortia/Travel agency, Entertainment, & leisure FIT/Wholesale. The theme was “tennis” in honor of the US Open tradition, plus fine cuisine highlighting The National restaurant. John Isner, the highest ranking American Men’s tennis player & The National’s  Geoffrey Zakarian made live appearances. Incredible collaboration between Corporate, the Benjamin hotel team, National restaurant team, Marketing+styling teams, & Catering made this a memorable night for our clients.

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Fifty NYC beach-theme Summer Outing

On Wednesday, August 3rd, Fifty NYC hosted their Employee Summer Outing on the second floor at Pig N Whistle.  The private room which included an airy balcony was beautifully decorated with beach balls, palm tree-shaped balloons and colorful strings of lanterns.  Team members were greeted with a lei as they entered the room to enjoy the music, a delicious dinner buffet and drinks of their choice from the bar.  The gathering concluded with everyone dancing the night away!

Thank you to Miss Teela Nakashian for organizing such a fun event!


Brooke Barrett Featured in HD Magazine

Congratulations to Brooke Barrett, who appears in HD Magazine’s current PEOPLE issue. She is among a number of prolific female executives featured in the cover story, ‘Women of Influence:  Profiles and projects of those who are shaping our industry’.  HD is one of the industry’s leading hospitality design publications.

Read the full article

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