The teams at Gardens NYC and Shelburne NYC teamed up to host a fun holiday party! There was lots of delicious food and many prizes to go around! Pictured are some of the winners of the raffle. A special thank you to those that came to celebrate and General Managers Julie Torres (Gardens) and Jenn Baldwin (Shelburne) for making it all come together!
Archive of ‘Shelburne NYC’ category
Full Time Concierge
Joseph Colon – Gardens NYC
Gina Bianco – The Benjamin
Full Time Door Person
Michael Sicinski – Gardens NYC
Rome Jefferson – Fifty NYC
Greg Rieke – Surrey Hotel
Miguel Ureta – The James New York – NoMad
Jimmy Healy – The James New York – Soho
Angelo Roa – The Benjamin
Full Time Hourly with Guest Contact
Frank Boateng – Gardens NYC
Kristy Rosado – Fifty NYC
Michelle Manon – Shelburne NYC
Yuko Urakami – Surry Hotel
Philip Huie– The James New York – NoMad
Brian Morr – The James New York – Soho
Stephanie Arscott – The Benjamin
Full Time Hourly without Guest Contact
Henry Cabrera – Gardens NYC
Vladimir Shteynberg – Fifty NYC
Yevsey Katsnelson – Shelburne NYC
Festus Walker– The James New York – NoMad
Brian Stanton – The James New York – Soho
Abu Shardow – The Benjamin
Full Time Room Attendant
Teresa Kardaszewska – Gardens NYC
Khamawattie Prashad – Fifty NYC
Visa Nitu – Shelburne NYC
Rosa Corona – Surrey Hotel
Mireille Joseph– The James New York – NoMad
Celia Garcia – The James New York – Soho
Martha Felipe – The Benjamin
Managerial below GM
Elvira Kim – Gardens NYC
Angela Castro – Fifty NYC
Didier Ambroise – Shelburne NYC
Emmanuel Asa-Ntow – The James New York – NoMad
Elmo Wells – – The James New York – Soho
Slavka Kmec – The Benjamin
The Shelburne NYC and James New York – NoMad teamed up for their summer outing! Both teams headed to Forest Lodge in N.J. for a full day of fun in the sun and a friendly hotel vs. hotel volleyball game was the highlight of the day! The weather was perfect and both hotels enjoyed this fun event!
The Shelburne team was excited to celebrate Purnima, Tiwari accomplishments for Drake Beil.
For the Month of July she was the leader in paid upgrades which resulted in the Shelburne Hotel surpassing there goals by $1000.00 and year over year increase of 100%
Purnima a.k.a is now known as Money-Maker-Purnima
The corporate team also came by and celebrated Purnima with the operation team.
Thank You to Eleni and Chris Horn
Shelburne NYC team~ it takes a village to make it all happen and we’re very proud of ours!
We celebrated our amazing Coyle Shop score of 89.4% YAY!!!!! In addition we had a very successful start to our mattress delivery/change project.
Keep up the great work everyone!
Celebrating Values Champion Jean Benjamin (Bell/Door), Bdays and National Jelly Bean Day!!!! 🙂
After 30 years Alina has decided it’s time to enjoy retirement go fishin’ (her favorite pastime) ! Though we will miss her sweet smile and positive outlook on life, we couldn’t be happier for her.
Thank you for your years of loyalty and service 🙂
Shelburne NYC team enjoyed a little social time celebrating March Birthdays and Values Champion (Tomasz Muzyk House Attendant)!
The Shelburne NYC team enjoyed a Heartfelt Get Together, celebrating friends, family, birthdays and each other!
Thank you Anddy and Krisitna for putting together such a SWEET event 🙂
Thanks to our amazing Shelburne NYC crew for sharing great laughs and making more memories during our Thank giving Lunch! Special thanks to Jenn, Lourdes, Gabrielle and Charmaine for dishing out the goodies!
Congratulations to the Denihan 2016 Big Apple Stars Nominees!
Full-Time Door Concierge
Gina Bianco – The Benjamin
Purnima Tiwari – Shelburne NYC
Full-Time Door Person
Canton Hago – The Benjamin
Manuel Pitre – Carlton Hotel
Carlos Santos – Dumont NYC
Samuel Asfaw – Fifty NYC
Salman Khalil – Gardens NYC
Marceau Duplan – Manhattan NYC
Dennis Harrow – Shelburne NYC
Full-Time Hourly w/ Guest Contact
Pronab Dutta – The Benjamin
Hector Rivera – The Carlton Hotel
Kevin Mejia – Dumont NYC
Terrance Carpenter – Fifty NYC
Christopher Freeman – Gardens NYC
Julio Quijada – The James NY **Finalist**
Kodjo Dom Tete Adayi – Manhattan NYC
Richard Jimenez – Shelburne NYC
Full-Time Room Attendant
Paola Sandy – The Benjamin
Genive Bristol – The Carlton Hotel
Marie Pierre – Dumont NYC
Angela Capellan – Fifty NYC
Anna Walendziuk – Gardens NYC
Maria Torres – The James NY
Danuta Partyka – Manhattan NYC
Bibi Rasheed – Shelburne NYC
Full-Time Hourly w/o Guest Contact
Braulio De Jesus – The Benjamin
Ebenzer Owusu – The Carlton Hotel
Thumptan Sherab – Dumont NYC
Igor Vasko – Fifty NYC
Anokye Wilson – Gardens NYC
Edwin Santis – The James NY
Adam Petricki – Manhattan NYC
Avudulla Shehu – Shelburne NYC
Manager Below General Manager
Andria Vlahos – The Benjamin
Mariorara Sfera – The Carlton Hotel
Amy Betances – Dumont NYC **Finalist**
Ruth Pino – Fifty NYC
Hazel Minaya – The James NY
Trang Phan – Manhattan NYC
On Thursday November 3rd, the Shelburne NYC team gathered to review their 2016 AOS results along with Hotel and Denihan Updates, while enjoying a hot breakfast!
On Monday October 31st, Shelburne NYC hosted a Fall Festival with lunch, candy and a birthday celebration. We announced our Value Champions, 2016 Big Apple Star Nominees and the winner of the pumpkin carving contest. Each department displayed their pumpkin throughout the weekend to have our guests vote on their favorite.
Shelburne NYC 2016 Big Apple Star Nominees are: Purnima Tiwari, Denis Harrow, Richard Jimenez, Avdulla Shehu, Bibi Rasheed
Value Champion’s: Miguelina Jimenez and Mikhail Inoyatov. Thank you for going above and beyond and providing our guests with impeccable service.
Pumpkin Carving Contest Winner: Housekeeping
The guest returns to show Denis, aka Mr. Lexington, the photo which was taken during her first stay at Shelburne NYC in 1996. Having a passion for the hospitality industry, Denis constantly creates sincere, unique, and memorable moments for our guests. Thank you for connecting with our guests to make an unforgettable experience.
On Wednesday September 28th, we celebrated the retirement of one of our associates, Ino Villaroza. For the past 27 years, Ino has been a loyal member of the Housekeeping department. On behalf of the entire team we want to congratulate him on his well-deserved and long awaited retirement. Good luck and Best Wishes!
Shelburne NYC Housekeeping week came to a close with a friendly competition of toilet paper basketball and a closing ceremony on Friday where we distributed the Denihan Bags and gifts the associates won throughout the week. Shelburne Housekeeping Team-Thank you for all that you do!
The Shelburne NYC is honored to host Aung San Suu Kyi during the 2016 UNGA. This is the first visit to the United States for Aung San Suu Kyi, the leader of Myanmar, since becoming head of her state. She arrived at the Shelburne NYC on September 16 from Washington DC, following her meeting with US president Barack Obama on Wednesday, September 14, 2016.
Aung San Suu Kyi is a Burmese statesperson, politician, diplomat and author who serves as the First and incumbent State Counsellor and Leader of the National League for Democracy. She is also the first female Minister of Foreign Affairs of Myanmar and the Minister of President’s Office in President Htin Kyaw’s Cabinet. Aung San Suu Kyi rose to prominence in the 1988 Uprisings, and became the General Secretary of the newly formed National League for Democracy (NLD). In the 1990 elections, NLD won 81% of the seats in Parliament, but the results were nullified, as the military refused to hand over power, resulting in an international outcry. She had, however, already been detained under house arrest before the elections. She remained under house arrest for almost 15 of the 21 years from 1989 to 2010, becoming one of the world’s most prominent political prisoners.
Awards: Nobel Peace Prize (1991) · Sakharov Prize (1990) · Thorolf Rafto Memorial Prize (1990) · Congressional Gold Medal (2008) · Presidential Medal of Freedom (2000) · Jawaharlal Nehru Award (1993) · Wallenberg Medal (2011) · Olof Palme Prize (2005) · International Simón Bolívar Prize (1992) · Bhagwan Mahavir World Peace (2012
Shelburne NYC commenced their 2016 Housekeeping Week festivities with a hot morning breakfast (AM Team) and plated steak dinner in Retreat (PM Team). On Tuesday, we divided the housekeeping staff into 3 teams and conducted a friendly but fierce rollaway bed making competition. The teams, led by Didier- Director of Rooms, Michael- Director of Engineering and Nicole- HR coordinator, worked together to give instructions to the team leaders on how to properly make a bed. The fastest team with the best looking bed took home the prize! For PM, our Front Office Manager JP led one of the teams along with our HR Coordinator Nicole. On Wednesday the celebrations continued with a hot lunch/dinner and activity: Name that Baby. Directors, Managers and coordinators submitted their baby picture for the staff to match the baby picture to the Manager! More celebrations to come…
The candidate camp of Haitian presidential front-runner Dr. Maryse Narcisse, party of the Fanmi Lavalas, formally announced today that a private fundraising event was held at 7 p.m. on Sunday, September 11, 2016, at the Shelburne NYC in Manhattan. The purpose of the private event was to not only fundraise, but also draw a crowd of both political and celebrity VIPs for major campaign support. Among the 328 attendees were key figures, such as actor, director and political activist Danny Glover; Dr. Narcisse’s Presidential Campaign Director, Senior Adviser, Leslie Voltaire, and a number of progressive celebrities.
Video of Danny Glover’s endorsement can be seen here: https://youtu.be/ZiVayY3morU.
Photo – http://photos.prnewswire.com/prnh/20160912/406542
Shelburne NYC celebrated their 2016 Summer Outing aboard the Spirit Cruise Line. The team ate and danced the night away with spectacular views of New York City. Enjoying each other’s company it was an unforgettable night.
On Sunday June 19th, Shelburne NYC hosted a Father’s Day Lunch!
Wishing all Denihan Dad’s a Happy Father’s Day
Shelburne NYC celebrated Cinco De Mayo with snacks, music and laughs.
The Shelburne NYC celebrated Mother’s Day with it’s traditional Mother’s Day breakfast!
Thank you mom’s for all that you do! Happy Mother’s Day
March 30th was a bittersweet day at Shelburne NYC as Maria Skalka retired. To celebrate her many years of service, we hosted a retirement party filled with food, laughter and memories. Maria will be missed, and we wish her well in her next adventure. Her hard work, dedication and positive attitude are some of the precious things she has shared with us for many years! With retirement comes new horizons and we hope that she enjoys every second of her new found freedom.
Have you noticed the NY State Troopers at Grand Central and Penn station since October last year? They are here as part of the increased security in our great city and best of all, they are staying at Shelburne NYC.
Every six days since late October 2014, 32 new Troopers from all corners of the Empire State rotate at the hotel, much to hotel guests, neighborhood residents and passersby delight and curiosity and perhaps some concerns, to see 64 Troopers arriving and leaving at the same time, with their official cars double parked and flashing lights. We are very thankful for over 3,000 room nights booked YTD to the end of June, and hope they continue to stay with us and keep us safe. Thank you James for bringing us this business through Freedom Hospitality.
Posted on behalf of Christian Betheuil
Step by step, experience by experience, the Affinia properties are changing from the inside out. A new Collection flag here, a new property specific key card there, they are starting to embrace their individuality and place within the Collection.
In this new chapter, Affinia is taking a step back to let the property be the center of attention. In technical terms, we are transitioning from a Brand model to a Collection model. Over the summer, Affinia hotels left behind their brand look without losing the Affinia soul – a great bed, a warm, fully appointed hotel room, a friendly staff.
While the transition is subtle, each of the small steps we take add up. Different messaging, property specific colors, and new creative on key cards all add up to bring the customer experience to the next level. This week, new DND signs have started to appear at select properties. We trust you to find and discover those touches. Similar to an impressionist painting (yes, we take ourselves seriously!), where considering a touch of paint by itself does not make sense, while taking a step back, you realize what you are looking at. The properties are building their little touches, so a whole new picture appears. Stay tuned for more communication on this evolution, especially if you are at one of the Affinia properties.
Long Live the Affinia Hotel Collection.
This year again, with the help of Denihan Network Advocates, Denihan associates got in the celebratory spirit with delivered goody bags filled with U.S. flag pins and patriotic themed sweet treats including I<3 USA lollipops, cotton candy and patriotic striped mints. As you can see, everyone loved the treats and proudly displayed their patriotic pride with the flags.
In order to make this event a huge hit, a lot of people came together to make it happen – a few of them deserving very special thanks: Matt Norman-thank you, thank you for such seamless support and making this possible; Cindy Johnson-as always, she just makes things happen J; Jackie Elbaidouri-my go-to lady with her creative ideas and get-it-done spirit; and of course, Chrissy Denihan-for endlessly supporting DNA and all of our efforts! Thank you to our entire DNA team and property HRD’s who continually volunteer their time and efforts to keep our prized Denihan culture alive!
Monday, 8/26, was the first day of an intense five-day HotSOS training program for many department heads across the Denihan portfolio at the Corporate office. While learning about data configuration, database set up, reports modules, and responder devices sounds interesting (and it is); it somehow seemed like the first day of school for many of us-having to absorb a lot of information and quickly! But during our lunch break, Rene Roman, Director of Rooms at the Surrey Hotel really lightened the mood in the Learning Center by surprising Jordan Howell, Assistant Director of Front Office Operation at the Surrey Hotel as well, with a fresh cheesecake for HIS BIRTHDAY! Yes, it was Jordan’s birthday and he was attending HotSOS training. One would say that’s dedication-but what’s even more, the next day, Jordan was in class bright and early – way before 9am! Now that’s true dedication! And thanks to Rene for the cheesecake – as you can see we all enjoyed a slice-and continued on with our studies!
And once again – Wishing Jordan a Very Happy Birthday!
Before that seemingly never-ending heat wave hit NYC last week The Affinia Shelburne had planned to take advantage of our amazing rooftop space and have a Summer BBQ for the team. Unfortunately due to the excessive heat we knew that there was no way we were going to be able to pull that off safely. After some last minute juggling the team was able to pull together an amazing feast in one of our meeting rooms which coincidentally had just had an upgrade done to the AC (we couldn’t have planned the timing of that project any better if we had tried)! The team rallied together and indulged in an amazing Cuban feast topped off with “pina coladas” thanks to the joint efforts our Director of Housekeeping and GSA (a.k.a. our “baristas”) Yvrose and Purnima!
As the frenzy surrounding MLB All-Star Week 2013 hits a fever pitch here in NYC, the All-Stars here at Affinia Shelburne are all geared up to host fans and representatives from Major League Baseball. The Shelburne joins many local NYC hotels and businesses in support of these exciting All-Star events.
Check out some of the Shelburne All-Stars as they sport their promotional t-shirts and baseball hats generously donated to us by the folks at MLB!
And don’t forget to tune into the All-Star Game tomorrow night at 8pm coming to you from Citi Field!
(Posted on behalf of Jeff Egol, Director of Rooms, Affinia Shelburne)
The role of the Housekeeping Managers and Coordinators just became a bit more modern here at the Affinia Shelburne after recently implementing a couple of INNOVATIVE best practices that we heard a few of our sister hotels were utilizing.
After much hype and a long waited arrival we recently implemented the use of iPad and iTouch devices that interface with Epitome and HotSOS so that our managers can enter room statuses and work orders right from the floors. This saves them from having to make trips up and down or making multiple phone calls to the office to relay this info.
In addition to the reduced call volume to our Housekeeping Coordinators, we have also attempted to make that position a bit more comfortable by installing a hands-free headset for them to use which allows them to answer calls effortlessly while being able to continue with the multitasking that they are famous for here at the Shelburne!
If you happen to be staying at the Shelburne to celebrate a special occasion you might be in for a surprise guest when you return to your room!
When our Room Attendant Miguelina Jimenez learned that the guests in one of her suites today was celebrating their Diamond Anniversary (60 years!) she came running downstairs to see what we could do for them and asked if we could give them champagne on the house. However, in addition to returning to find a complimentary champagne setup in the room, her guests will also get to meet “Sheldon” (as we have fondly begun calling him) who has been making special appearances around the Shelburne thanks to our creative Director of Housekeeping, Yvrose Lodescar, who has a flair for creating memorable and innovative guest experiences!
When Joyce Mangal, one of the Shelburne Room Attendants, approached me last week inquiring about how she could make a donation to Operation Smile, I didn’t think too much of it and told her that the Front Desk would be happy to help her with that. THEN she told me the amount she wished to contribute.
After being momentarily stunned into silence I asked her to repeat herself just to be certain that I had heard her correctly… “I want to donate $1,000” she repeated. When she saw the astonished look on my face Joyce further explained that she she doesn’t have children of her own but she is always looking for ways that she can impact the lives of children in need and she felt like this would be the perfect cause.
Well, today Joyce made her donation official- $1,000 will be going to some very deserving children as a result of her generous and selfless gift!
Please join the Shelburne in recognizing and honoring Joyce for this amazing act of kindness.
By Leslie Wolf and John Bradway
How does a complimentary glass of wine (or two) sound? Well, now Affinia Hotels in NYC are inviting our guests to enjoy a complimentary wine hour to start their nights off right. Affinia Shelburne kicked off the first Evening Libations in true Affinia style – complete with vino games, fun peace sign wine stoppers and of course our bartenders who have unique talents beyond the pour (shout out to Micaela, Jeff, Jada and Oneca who helped make sure the first wine hour went off without a hitch).
Evening libations is a great opportunity for Affinia guests to relax, socialize and unwind during their stay. We are thrilled to have launched Evening Libations so far at Affinia Shelburne, Affinia Dumont, Affinia 50 and most recently Affinia Manhattan (thanks Vanessa and Oscar for serving the first wine hour at AM!)
So far, guests are loving it and our Trip Advisor and Market Metrix scores are starting to reflect it! We can’t wait to see how the program evolves and look forward to having our guests continue to come sip, chat and be merry.
In an amazing display of both Teamwork and Commitment, The Affinia Shelburne ended the month of May with a bang!
While brainstorming ways that we could help boost contributions to our Operation Smile goal, two of our Guest Service Agents, Micaela Robertson and Purnima Tiwari, came up with the idea of incorporating a fundraiser into our wildly successful Wine Hour. These ladies rallied the troops to spread the word and the entire team came through by providing baked goods for event. Guests were offered a selection of yummy treats during Friday evening’s Wine Hour and were educated about our partnership with Operation Smile.
Thanks to Micaela and Purnima’s event coordination, the goods supplied by the entire Shelburne Team and the generous donations of our AMAZING guests, this event generated over $160 (in one hour!) towards Operation Smile’s goal of making children smile.
I know this past weekend was not the official start to summer, but when the sun finally came out on Memorial Day, it sure felt like it. As I was dragging my grill out and getting my outdoor furniture ready for the new season, I was thinking about how enjoyable it is spending time outdoors with family and friends. It reminded me of what we do at Denihan Hospitality, and how fortunate we have made a business out of it.
We’ve taken the simple joy of a backyard barbecue, of sipping cool drinks on a hot day with close friends and family, and brought it to our amazing restaurants and bars in Chicago, New York, Washington D.C. and South Beach.
From the patio at Art and Soul at The Liaison in Washington D.C. to the breathtaking views from the Rooftop Garden at The Surrey in New York, we provide the perfect backdrop for guests to share food, drinks and fun. We’ve partnered with some of the world’s most decorated chefs and innovative nightclub operators to help change the perception of the hotel restaurant and bar, from boring and plain to innovative and iconic. Our outdoor venues are a prime example.
We could not have done it without Sims Foster, our vice president of restaurants & bars, who has brought a whole new dimension to our Art of Hospitality. He has helped Denihan build out an impressive restaurant and bar platform that will fuel future expansion.
I hope everyone was able to enjoy Memorial Day weekend and share some time outside with friends and family. I’m sure our guests did, thanks to Sims, his incredible team and all of you working to make it happen.
Written by Oneca Hitchman from Affinia Shelburne
Based on media coverage, personal interest, and Affinia Hotel’s initial work with Operation Smile, I had a general idea of the organization’s effective efforts toward the healing of cleft lip, cleft palate, and other health-effecting facial deformities. Despite previous knowledge, I felt an intense sense of anew despondency upon viewing the Denihan-created, Operation Smile presentation, shown to all Affinia associates. Babies and young children malnourished, often ostracized, and in both physical and mental pain based on a condition they could not help, felt philosophically wrong. Upon learning that $240 pays for a single surgery, thereby rectifying the physical ailment and changing a life, I became excited to help and proud that Denihan chose to collectively support the organization’s important mission.
As such, when I learned that Joshua, a courageous little boy who underwent over 30 surgeries via the compassionate care of Operation Smile, would be staying at Affinia Shelburne, I was overjoyed! The Shelburne Team pulled out all the stops to make sure Joshua was comfortable by providing a hearty, happy welcome, communicating consistently, as well as assigning (and triple checking) a beautiful room for the family. We were able to gift Joshua with an Xbox, Games, beverages, a ‘Welcome Joshua’ cake and a personal note from our General Manager as a surprise upon arrival. He was thrilled! Though Joshua had a great time staying with us, the truth is, his joyful innocence, honorable experience, and rambunctious nature, added new life both to the Shelburne, and to me, personally.
It was an honor and privilege to attend Operation Smile’s 30th gala last week at Cipriani Wall Street. Though the ambience was beautiful and the food delicious, the environment was no match for the beautiful, shinning, children (all apart of the Operation Smile movement) who performed and enjoyed the evening’s festivities. Joshua was there! When I saw him he gave me a big hug and his grandma, Candee, said that her family was having a fantastic time at the Shelburne. Indeed, to me, the most memorable experience of the night was seeing Joshua on stage thanking all of those who helped make the charity possible. Grandma Candee spoke about how the charity forever changed her grandson’s life and Joshua presented Doctor Bill and Cathy McGee with a check for $1,000 that he raised by hosting several garage sales throughout the year. It was an amazing, tear-inducing, moment that I will never forget. In Joshua’s public moment of thanks, regarding an organization that helped to change his life forever, he reached out to ensure this possibility for other children all over the world. It is safe to say that this has been an incredible experience thus far and we have only just begun! In the early stages of our company’s initiative Joshua has taught me so much about the power of generosity in spirit. A truly amazing lesson from a very special little boy ?
The Affinia Shelburne just wrapped up our “Monthly Mash Up” honoring our associates’ Birthdays, Anniversaries and our last two Values Champions- both of whom were celebrated for representing multiple Values including teamwork!
Our Office Manager, Oneca Hitchman, was honored for her outstanding display of Teamwork as well as her continued Recognition of one of her coworker’s who set out on a personal challenge to get healthy and fit this year. It was brought to our attention that Oneca provided daily encouragement and healthy tips to this colleague and even got the entire team together to sign a card for him in recognition of keeping at it in achieving his goal!
Additionally, one of our Room Attendants, Barbara Lugo, was honored for her Commitment, Passion and continued efforts at creating Teamwork amongst her colleagues! The nomination that we received in support of Barbara was tremendous and in fact was signed by almost every member of the Housekeeping department in a joint effort to let Barbara know how much they appreciate her!
Keep it up Affinia Shelburne!