World-class service from FIFTY NYC Bell/Doormen

The FIFTY NYC team is proud to share this wonderful guest review:

***A big THANK YOU to our Bell/Door staff who consistently provide exemplary service for our guests!  We are truly proud to have you on the team!***

Dear Mr. Gehlich,

We stayed from April 18th to April 28th in your hotel for the second time after 2013 and I would like to take a minute to let you know about our impressions.

I really have to congratulate you for your outstanding doormen. All of them were unbelievably polite and they somehow were able to make this stay even more unforgettable to us.  I would love to make it more concrete, but unfortunately I only know one name which is Rome.  To be honest, you can be proud to have such an employee for welcoming your guests.  “Welcome home!” is what he always said when we returned from an exhausting walk through the city and so we always felt like home when we came back.  There are three other gentlemen I would like to mention, but I only can describe them.  One is a really nice guy from Togo and is shown on the attached picture together with my wife and Rome. And there is a nice man who took care of our luggage upon departure, he is a little bit older, not very tall and he lives for 40 years in NYC. (That is what he told us, and I hope you can identify him….) And last but not least, the doorman who is a Fan of Real Madrid (soccer), and I think his name sounded a little bit Spanish (but to be honest, I am not sure).  All these gentlemen really enhanced our stay.

Please be so kind and forward our cordially greetings and thanks to all mentioned colleagues.

Best regards from Germany.

Hanno & Antje Jäger-Hegglin

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